Citrix Workspace App Freezing

  



Our users commonly report an issue where their 'mouses disappear' and their sessions freeze up. The only solution is to go into Director and force shutdown the machine then have them sign back in. Very rarely we'll be able to pop into VSphere and see the actual desktop on the machine and save any work they had open, but this hasn't been happening recently, it's just been black. Sonnox oxford inflator for mac os. Each time you upload a compressed file using Citrix Workspace app for HTML5 on an end-to-end SSL using either Chrome or Safari browser, session reliability might start, eventually creating an unusable session. To resolve this issue, relaunch the session. Cisco jabber video for mac. To re-enable file transfer, log off from the current session.

downloadWhy can't I download this file?
User has dual monitors. A Citrix XenApp 6.5 published application is launched via Athena launcher. When the application is moved to a SECONDARY monitor, the data will stop feeding or the session willKB freeze (it does not crash). When the application is moved back to the PRIMARY monitor, the application will begin feeding data as expected. This issue occurs with the FX Manual Pricer application and has been known to have the same behavior with Microsoft Office 2013. Windows Server 2008R2 and Citrix XenApp 6.5.

Citrix Workspace App Freezing Windows 10

Solution

To resolve this issue, removal of any previous versions of KB4039884 or KB4034679 and install KB4038777: https://support.microsoft.com/en-us/help/4038777/windows-7-update-kb4038777 or https://www.catalog.update.microsoft.com/Search.aspx?q=KB4038777

Problem Cause

Conflict with Microsoft Updates. Specifically, KB4034664.

Additional Resources

What triggers the problems
The citrix workspace appThe problem appears when all of the following conditions are met:
  1. Windows Server 2008 R2 or Windows 7.
  2. The patches of KB403679 or KB4039884 are installed.
  3. The system has multiple monitors.
  4. An application window is moved to a secondary monitor.
Workarounds
These workarounds exist:
  1. Upgrade to Windows 10 / Server 2012
  2. Uninstall KB4034679 / KB4034679 patches from the system.
  3. Log on with a user that is a full local administrator
  4. Only use the application on the primary monitor, not a secondary monitor.

How to get this update

CitrixThis update will be downloaded and installed automatically from Windows Update. To get the standalone package for this update, go to the Microsoft Update Catalog website.

Citrix Workspace App Freezing Screen


Citrix Workspace Free Download

Disclaimer

Citrix Workspace App Freezing

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