Applicable Products

Citrix Receiver for Mac legacy product software. Citrix Receiver Earlier Versions of Receiver for Mac Subscribe to RSS notifications of new downloads.

Beginning August 2018, Citrix Receiver will be replaced by Citrix Workspace app. While you can still download older versions of Citrix Receiver, new features and enhancements will be released for Citrix Workspace app. Citrix Workspace app is a new client from Citrix that works similar to Citrix Receiver and is fully backward-compatible with. Citrix 1912Cu1 / windows 2016. We use Citrix Printer Universal Server and Citrix Universal Driver on VDA. Download boom for mac. I try to apply black and white by default for all my users. I tried the 'dmcolor' config in the regsitry UPDevmode but it does not work. What parameter am I missing? Citrix Workspace App (CWKSPMac App 1808 and CWKSPMac App 1906) Note: MAC OS CATALINA IS NOT SUPPORTED AT THIS TIME. For detailed Installation instructions, see DC3 Remote Access - MAC User Guide.

• XenDesktop
• XenApp
• Receiver

Symptoms or Error

This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information.
Client printers on Mac and Linux clients fail to be created in XenApp and XenDesktop sessions running on Windows 10, Server 2012 R2 when configured to use the Citrix Universal Printer Driver (UPD).

Solution

Install the “HP Color LaserJet 2800 Series PS” driver on the Windows image manually

1. On the Windows VDA, choose Print server properties from Devices and Printers or run rundll32 PrintUI.dll,PrintUIEntry /s.

2. Click on the Drivers tab and then click Add...
   

3. In the Add Printer Driver Wizard window click Next, then Next and then select the required HP driver.
   Note: If the driver is not listed click Windows Update. If you don't see it after Windows Update is clicked, go to Microsoft update catalogue and search for HP LaserJet 2800. Pick the 6.1.7600.16385 driver version. Extract the driver, click Have Disk in the screenshot above and point to the drivers extracted location.
   Important Note: If you extract the contents of the driver cab file using Windows Explorer the folder structure may not be retained and the driver installation may encounter an error. To avoid this use a more robust extraction tool such as WinRar or 7zip.

4. Click Next, then Finish.
   

5. The printer driver should then be listed in the Installed printer drivers. Click Close.
   

Problem Cause

Citrix UPD requires the use of the PostScript data format to support client printing on Mac and Linux clients. To achieve this, Citrix leverages PostScript driver developed by HP. The version of this HP driver, that Microsoft had previously built into the Windows 7 and Server 2008 R2 operating systems, is no longer included with Windows 10, Server 2012 R2. Because of this missing driver, client-printers on Mac and Linux endpoints fail to be created in the XenApp and XenDesktop session.

Additional Resources

Disclaimer